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EOY finalisation -ETP payments

AH1
Experienced Cover User
11 Posts
Experienced Cover User
Experienced Cover User

11Posts

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Re: EOY finalisation -ETP payments

Done Sam, but unfortunately no change Smiley Sad

financehouse05
Experienced Cover User
23 Posts
Experienced Cover User
Australia
Experienced Cover User

23Posts

3Kudos

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Re: EOY finalisation -ETP payments

Hi Sam

Is is 3045.

Karen011
Experienced User
16 Posts
Experienced User
Experienced User

16Posts

9Kudos

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Re: EOY finalisation -ETP payments

Hi Sam

Is there any fix yet, as I've received no emails from MYOB.

thanks

KazzyB
Contributing Cover User
8 Posts
Contributing Cover User
Australia
Contributing Cover User

8Posts

3Kudos

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Re: EOY finalisation -ETP payments

MYOB will be paying all our ATO fines

AdrianC1
Experienced User
11 Posts
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Re: EOY finalisation -ETP payments

I have received email from myob to advise if the error but the correct amounts are showing on the reports

not sure what I should be doing as I don't want to have to keep redoing work

 

 

Karen011
Experienced User
16 Posts
Experienced User
Experienced User

16Posts

9Kudos

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Re: EOY finalisation -ETP payments

Hi Sam

5 of my ETP finalisations are now correct but I have 1 employee left to finalise.  Their ETP figures are correct on MYOB's payroll activity summary and payroll register reports but their ETP payment is doubled up in the ETP Summary of Payments but their ETP Tax Paid is correct.

I think this happened prior to going across to STP2 when a negative amount was processed for an incorrect ETP payment and now it is not recognised in the EOY finalistion.

How do I correct this error?

thanks

DeeCee001
Experienced User
10 Posts
Experienced User
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Re: EOY finalisation -ETP payments

Karen011,

Would love to know if you get a response to this.  As I have this issue too, and have had no luck getting a solution from MYOB.

Karen011
Experienced User
16 Posts
Experienced User
Experienced User

16Posts

9Kudos

0Solutions

Re: EOY finalisation -ETP payments

Hi

Haven't received a response as yet.

 

AH1
Experienced Cover User
11 Posts
Experienced Cover User
Experienced Cover User

11Posts

2Kudos

0Solutions

Re: EOY finalisation -ETP payments

No resolution as yet I'm afraid

Jess
Contributing Cover User
11 Posts
Contributing Cover User
Australia
Contributing Cover User

11Posts

0Kudos

0Solutions

Re: EOY finalisation -ETP payments

Hi @Sam_R,

 

Any updates on this? Thank you

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