ETP ATO error

[The_Doc]

Hi MYOB, Folks

I have a client that has recently converted to STP2 though I believe this problem existed whilst the file was a local file and in STP1.

One employee is showing the wrong ETP amount in the ATO summary for a pay dated 14/9/22.

The ETP appears to be double - it should be 494 but is 988.

I have flushed a zero pay through - the client actually reversed the pay run forr this employee then re ran it - I have looked at all reports and pay for this staff member - the error appears to be up there in the cloud.

Any thoughts, fixes, ideas.

The Doc

[Steven_M]

Hi @The_Doc 

Generally, this situation occurs when you have undone an ETP and then re-process the ETP.  To clear up that situation you want to navigate to the Payroll Reporting Centre and remove the duplicate termination pay.

Our help Article: AccountRight | MYOB Business would be able to assist with that removal process.