ETP/Early Termination Payment appearing as double in the Payroll Reporting Centre

[tracyi]

Company File ID 4

[KimH73]

Duplicate ETP in Payroll Reporting Centre records:

Serial Number: 3032

Company File ID: 16

Employee ID Numbers:

0147

0267

0271

0248

0184

0251

0084

0244

0270

0178

[Sterling14]

ETP that has been doubled up on the STP Summary of Payments report.

Employee ID - 0440

The LAST FOUR DIGITS of your MYOB product serial number - 5209

AccountRight Company File ID - 73

Thanks,

[Steven_M]

Hi 

@tracyi  @Sterling14 Those ETPs for the employees have been removed. You would need to delete (or reverse) and process that ETP payment again as per Steps of Correction in the original post.

@KimH73  the team have been unable to locate ETPs information for those employees. Do ensure that you have reviewed the initial post and that you have provided the correct serial number, company file ID and employee IDs.  

[KimH73]

Hi Steven_M

Could it be because those employees had the 'inactive card' ticked? I have now unticked them all.

All other details are correct.

Please see example of Summary of Payments showing double up.

[AP06]

Duplicate report listed in Payroll Reporting centre

Employee ID  0901

Serial # ..........2078

[Amelia_P]

@Steven_M 

Hi Steven

I am adjusting the ETP tax for empID2285 however am unable to use the original payment date 23/05/2019 (see attached).

By using another date the ATO reporting file shows that 2 ETP Payments have been issued 0.00 for the 23/05/2019 and actual $ for the adjusted payment date. Any suggestions to fix this?

Thanks

Amelia

[Amelia_P]

@Steven_M 

Hi Steven

I am adjusting the ETP tax for empID2285 however am unable to use the original payment date 23/05/2019 (see attached).

By using another date the ATO reporting file shows that 2 ETP Payments have been issued 0.00 for the 23/05/2019 and actual $ for the adjusted payment date. Any suggestions to fix this?

Thanks

Amelia

[tracyi]

Thanks Steven,

We have opened the period but MYOB is not allowing me to delete as the pay has been paid before. Can I reversed the transaction instead?

Regards,

Tracy

[JulesJ]

Employee ID 0563

Serial no 5090