ETP/Early Termination Payment appearing as double in the Payroll Reporting Centre

Colleen_G
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Re: ETP/Early Termination Payment appearing as double in the Payroll Reporting Centre

Serial Number 3682

Company File 1 

Employee ID 2800 

Employee ID 2906 - This is from May so i can't actually delete this file as the bank has been reconciled since then does reversal also work. 

 

GVL
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Re: ETP/Early Termination Payment appearing as double in the Payroll Reporting Centre

ETP transaction duplicated, for correction please:

 

Employer ID 5031

MYOB Serial 0097

JennyD1
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Re: ETP/Early Termination Payment appearing as double in the Payroll Reporting Centre

We have the same etp duplication issues with several employees

 

Serial 2270

Company File ID 17

REF:

0232

0191

0172

0236

0237

 

Company File ID 18

0181

0152

0177

0171

 

We also have a single pay that was duplicated when the employee was paid and then terminated in STP ref for that one is 0092 (or do I just deleted pay ad redo) (also company file id 18)

 

Thanks Jenny

Contributing Cover User Accounts-FCA
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Re: ETP/Early Termination Payment appearing as double in the Payroll Reporting Centre

Reversal worked and fixed the problem. Now I just need to clear my payroll liabilities again.

Thanks!

 

MYOB Moderator Steven_M
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Re: ETP/Early Termination Payment appearing as double in the Payroll Reporting Centre

Hi 

 

@tracyi @Accounts-FCA and for those other clients that are interested, reversing the ETP payment is fine after our team have removed those ETP values. The preferred method is to delete the transaction but reversing can be done if that is the only option.

 

@AP06 @JulesJ @KimH73  @LynnChang your request has been actioned. Do follow the next stage of the Steps of Correction and delete (or reverse) that ETP payment transaction from your software before reprocessing.

@gail1 The team are currently working through those ETPs for you. I'll let you know when they are resolved.


@Amelia_P This is another employee within that file from the original request? (not originally mentioned)

@Stins I've got the team to relook at the request to see. I'll let you know when I have heard back.

Kind regards,
Steven

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MYOB Moderator Steven_M
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Re: ETP/Early Termination Payment appearing as double in the Payroll Reporting Centre

Hi 

 

@gail1 @Stins your request has been actioned. Do follow the next stage of the Steps of Correction and delete (or reverse) that ETP payment transaction from your software before reprocessing. 

 

@Colleen_G  The team are currently working through those ETPs for you. I'll let you know when they are resolved.

@GVL @JennyD1   I notice that you are all using AccountRight. Can you clarify the company file ID of the file affected - Help>>About AccountRight.

Kind regards,
Steven

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Contributing User KimH73
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Re: ETP/Early Termination Payment appearing as double in the Payroll Reporting Centre

@Steven_M 

Hi Steven

Thank you.

I have checked the Year to Date report in STP and the ETP Taxable Component is now $0. 

Instead of deleting/reversing the pays with the ETP component and re-entering, could I just enter The $ amount in the ETP Taxable Component category, zero everything else, send to the ATO for STP reporting and then delete the payroll after it has been sent?

Carolined
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Re: ETP/Early Termination Payment appearing as double in the Payroll Reporting Centre

Employee ID = 2234

Serial Number = **** **** 8870

 

ETP was processed in error and subsequently deleted.  However, figures are still appearing in YTD EOFY Finalisation summary, in ETP Taxable Component and ETP Tax Withholding.  These figures should be NIL.

 

Please note that we have come across other issues when going through EOFY finalisation.  We have found that the last payment for a few employees appears to have been included in total gross wages and PAYG twice.  I have had to delete the payslip for these employees and re-enter to correct the EOFY figures.  This is quite concerning!!

 

MichelleFeng
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Re: ETP/Early Termination Payment appearing as double in the Payroll Reporting Centre

Serial Number: 7252

Company File ID: 2

 

1. Duplicate ETP in Payroll Reporting Centre records

Employee ID - 0698

 

2. Missing ETP Taxable Component

Employee ID - 0701

Employee ID - 0501

Employee ID - 0632

 

2. Missing ETP Tax

Employee ID - 0632

 

 

 

 

 

 

JennyD1
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Re: ETP/Early Termination Payment appearing as double in the Payroll Reporting Centre

Serial 2270

Company File ID 17

REF:

0232

0191

0172

0236

0237

 

Company File ID 18

0181

0152

0177

0171

 

We also have a single pay that was duplicated when the employee was paid and then terminated in STP ref for that one is 0092 (or do I just deleted pay ad redo) (also company file id 18)

 

Thanks Jenny

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