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ETP rax withheld

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Contributing Cover User Salt-ii8
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Salt-ii8
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ETP rax withheld

How do I make a correction on STP:  I processed an ETP and forwarded the transaction to ATO then realised there was an error - deleted the original on MYOB re processed the ETP and then sent again on the same day  - now the employees wage Activity detail on MYOB is correct but the ATO Payroll report for the Employee is  showing the total of both ETPs

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MYOB Staff Post Em_P
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Em_P
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Re: ETP rax withheld

Hi @Salt-ii8

 

What you have done is the exact process for correcting a Pay Run that was not correct.

When you send through the second report, the Year to Date (YTD) totals will get updated through to the ATO which will share the correct details.

 

Although in your Payroll Reporting Centre (PRC) and your ATO Business Portal you will see both reports, the YTD figures will have pulled through correctly and match your Activity Report in the Employees MyGov account. The ATO is currently only looking at the YTD figures so it isn't a worry that you can see both reports.



Best Regards,

Em P
MYOB Payroll Support Specialist
Contributing Cover User Salt-ii8
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Salt-ii8
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Re: ETP rax withheld

Thanks for that answer-  I am just concerned as  once the correct and final payment went to the ATO reporting centre and was accepted I assumed that the  Employees ATO payroll reporting YTD  would correct itself and the totals be same as the MYOB Payroll Activity Detail for the employee but when I  checked the final  accepted report  the employees YTD Gross and Tax was correct but the ETP had was the total of both the correct and the adjusted do I need to delete and redo ETP  again ?

MYOB Staff Post Em_P
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Em_P
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Re: ETP rax withheld

Hi @Salt-ii8

 

We have recently discovered there is an issue with resending ETP reports to the ATO and will need to grab some details from you to resolve this situation.

 

I will have someone from the Payroll Team contact you in regards to this issue.



Best Regards,

Em P
MYOB Payroll Support Specialist
Contributing Cover User Salt-ii8
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Salt-ii8
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Re: ETP rax withheld

Thahnk you

Super User sholt73
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sholt73
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Re: ETP rax withheld


@Em_P wrote:

We have recently discovered there is an issue with resending ETP reports to the ATO and will need to grab some details from you to resolve this situation.


that's worrying, any chance you could update the forum when this is fixed?

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MYOB Staff Post Em_P
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Em_P
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Re: ETP rax withheld

Hi @sholt73

 

We will definitely be able to confirm when it's resolved.

For now, anyone with this issue will need to call into the Support Team.



Best Regards,

Em P
MYOB Payroll Support Specialist
Super User sholt73
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sholt73
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Re: ETP rax withheld

I've been away for a few weeks, did I miss any updates on this @Em_P?

MYOB Staff Post Em_P
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Em_P
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Re: ETP rax withheld

Hi @sholt73

 

You haven't missed anything here, there has not been any movement yet.

I will update as soon as there is.

 

 



Best Regards,

Em P
MYOB Payroll Support Specialist
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