ETP tax free incorrect on STP

Highlighted
Contributing Cover User Sterling14
5 Posts
Contributing Cover User
Australia
Contributing Cover User

5Posts

0Kudos

0Solutions

Solved: Go to Solution

ETP tax free incorrect on STP

Hi,

 

One of our employees STP EOFY Reporting is showing the incorrect amount for an ETP tax free component.

It is showing double what the amount should be.

All reports show the correct amount just the STP is incorrect.

I have tried processing a $0 wage and reporting via STP but it is still incorrect.

Hope you can help.

 

Thanks

 

6 REPLIES 6
Ultimate Partner BooksInTheCloud
1,730 Posts
Ultimate Partner
Australia
Ultimate Partner

1,730Posts

1,500Kudos

0Solutions

Re: ETP tax free incorrect on STP

Hi @Sterling14 

 

I am having the same issue.   

 

I have 

 

MYOB:

ETP Tax Free.jpg

 

dsfd

 

Payroll Category Report.jpg

 

sfdfs

Payroll Register Detail.jpg

The STP report shows two payments yet there is only one in the MYOB file?

 

 

 

 


If I am responding to your query and I have helped you please kindly mark my post as a solution to assist others in the future.
Warm Regards
Renae

@renae2peas
Ultimate Partner BooksInTheCloud
1,730 Posts
Ultimate Partner
Australia
Ultimate Partner

1,730Posts

1,500Kudos

0Solutions

Re: ETP tax free incorrect on STP

Hi @Sterling14 

 

I am having the same issue.   @Steven_M  @Suja_P is this a glitch or are we missing a step?

I did a NIL payroll to see if this would fix the problem and it has not 

 

Set up as below:

 

ETP Tax Free.jpg

 

One payment in Payroll Category Report

Payroll Category Report.jpg

 

One payment in Payroll Register Report and also check the Payroll Summary Report. 

Payroll Register Detail.jpg

The STP report shows two payments yet there is only one in the MYOB file?

Payroll History only has $2999.99 in the card file.

 

STP Report.jpg

 

 


If I am responding to your query and I have helped you please kindly mark my post as a solution to assist others in the future.
Warm Regards
Renae

@renae2peas
Contributing Cover User SelectF
5 Posts
Contributing Cover User
Australia
Contributing Cover User

5Posts

0Kudos

0Solutions

Re: ETP taxable component incorrect on STP

Hi

 

Iam having the same problem with ETP - Taxable Component not reporting on STP, all reports in MYOB are correct just not on STP, was correct whenwage was processed but finialisation report is not showing the ETP at all.

I have tried processing a $ 0 wage but it hasnt made a difference to the finialisation report.

 

Thanks for your assistance.

NatashaJ
4 Posts
Cover User
Australia
Cover User

4Posts

0Kudos

0Solutions

Re: ETP tax free incorrect on STP

I'm having the same problem. It's duplicated the ETP

MYOB Moderator Theresa_D
1,505 Posts
MYOB Moderator
MYOB Moderator

1,505Posts

170Kudos

0Solutions

Accepted Solution Solved

Re: ETP tax free incorrect on STP

Hi @NatashaJ @SelectF @BooksInTheCloud @Sterling14 

 

We have had a few reports of this duplication happening.  Please refer to Steven's post ETP/Early Termination Payment Appearing as Double in the Payroll Reporting Center

 

I hope this helps. If this solves your inquiry please mark "Accept as Solution" so other users can find this content easier. 

Cheers,
Theresa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Ultimate Partner BooksInTheCloud
1,730 Posts
Ultimate Partner
Australia
Ultimate Partner

1,730Posts

1,500Kudos

0Solutions

Re: ETP tax free incorrect on STP

Hi @Theresa_D 

 

Thank you for the prompt responseSmiley Very Happy   I don't have a button as to accept as a solution... but I do if you can update at the back end.    @Steven_M nice one on the support notes it's very clear.


If I am responding to your query and I have helped you please kindly mark my post as a solution to assist others in the future.
Warm Regards
Renae

@renae2peas
Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post