Error: PayrollCategory_InvalidStpCategory

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MYOB Product Team Haydes
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Error: PayrollCategory_InvalidStpCategory

Hi Everyone,

 

We are aware of a current issue where the PAYG and Superannuation Payroll Categories are showing in Check Payroll Details as items to assign an ATO Reporting Category to, however these fields are locked and sometimes throw the error: PayrollCategory_InvalidStpCategory

 

To resolve this, we can run a script over your company file:

 

If your company file is online:

 

We can run an Online Script that any MYOB Moderator can run, just grab:

  • Last 4 Digits of your MYOB Serial Number (Found in: Setup > Company Information)
  • The Company File ID (Found in: Help > About MYOB AccountRight)
  • The Version of the software being used (Found in: Help > About MYOB AccountRight)

Once you have this, just click Reply on this Post and post this information. The next available Moderator will then look into solving this problem for you.

 

 

If your datafile is local:

 

You can download a Hotfix tool that applies the script offline. Here are the details involved:

 

Task 1 - Back up your Company File:

 

You should always create a backup of your company file before completing any maintenance tasks. For instructions, see: Back up your company file

 

Task 2 - Use the repair tool:

 

Before using this tool, make sure you have backed up your company file as described in the previous task.

Complete these steps on the computer where the company file is stored, or has been checked out to:

  1. Close AccountRight.
  2. Right-click the following link and choose Save Target As (or Save Link As) and save the file to your Desktop: http://myob.com/images/support_notes/STPCategoryDataHotfix.zip
  3. Double-click the downloaded zip file to display its contents (a single folder called AccountRight Hotfix).
  4. Click and drag (or extract) the AccountRight Hotfix folder to your Desktop.
    temp.jpeg
  5. Double-click the AccountRight Hotfix folder on your Desktop to display its contents (2 files). 
  6. Double-click the file named AccountRight_Hotfix.exe. The MYOB Data Utility window appears. 
  7. Click Browse and locate your company file in the My AccountRight Files folder here:

    PC Edition:
    C:\Users\<user.name>\My Documents\MYOB\My AccountRight Files (where is the name of the person currently logged into Windows)

    OR

    Server Edition:
    C:\Users\Public\Public Documents\MYOB\My AccountRight files

  8. Click your company file then click Open.
  9. On the MYOB Data Utility window, select the option I have a backup of this datafile, then click Apply
  10. A successful message should appear. Click Ok.

This should then correct the issue, please note you may need to close and re-open the software in order to see the changes.

 

This issue is set to be resolved in our next release, please feel free to start a post should you encounter any other troubles.

 

 



Cheers,

Hayden (Ex-Moderator)
MYOB Product Team
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Ultimate Partner BooksInTheCloud
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Re: Error: PayrollCategory_InvalidStpCategory

Following


If I am responding to your query and I have helped you please kindly mark my post as a solution to assist others in the future.
Warm Regards
Renae

@renae2peas
WallStBen
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Re: Error: PayrollCategory_InvalidStpCategory

Hi Hayden,

 

I sent you a private message before seeing this thread. So I think posting it here may make it easier for you.

 

Thank you for your help before. The files are working fine now.

 

As I have finished uploading other files, can you run the script over them as well? The serial number is 8115.

 

The company files IDs are: 9, 17, 33, 36, 37 & 38

 

MYOB version: 2018.2

 

Thank you very much for your help.

 

Regards,

MYOB Product Team Haydes
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MYOB Product Team
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Accepted Solution Solved

Re: Error: PayrollCategory_InvalidStpCategory

Hi @WallStBen

 

Sure thing, I've just run the script over those files and the error should be corrected.

 

Please feel free to reach out should you encounter other troubles or have any questions.

 



Cheers,

Hayden (Ex-Moderator)
MYOB Product Team
Ryan-Nguyen
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Re: Updating ATO Reporting Category Errors

 
Ryan-Nguyen
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Re: Error: PayrollCategory_InvalidStpCategory

Hi Team,

 

Our company MYOB has similar issues, please help:

 

File 1:

 The last 4 digits of the serial number: 1594

 The company file ID number: 2

 This file sit online: 2018.2

 

File 2:

  The last 4 digits of the serial number: 1594

 The company file ID number: 1

 This file sit online: 2018.2

 

Thanks heaps!

MYOB Moderator Stuart_W
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Re: Error: PayrollCategory_InvalidStpCategory

Hi @Ryan-Nguyen,

 

Thank you very much for posting on the MYOB Community Forum. 

 

I have run the scripts on your online files successfully. Could you please close out of MYOB and reopen your files and let us know if you have any further issues.



Kind Regards,

Stuart W
MYOB Client Support
Ryan-Nguyen
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Re: Error: PayrollCategory_InvalidStpCategory

Hi @Stuart_W

 

Worked like a champ!

 

Thank you very much!

Partner Suzanne98
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Re: Error: PayrollCategory_InvalidStpCategory

Hi, Could you please fix this error for our MYOB AccountRight Plus Version 2018.2.20.8598

Last 4 Digits of ID is 0559

Company File ID is 1

 

Thanks

MYOB Moderator Stuart_W
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Re: Error: PayrollCategory_InvalidStpCategory

Hi @Suzanne98,

 

Thank you very much for posting on the MYOB Community Forum. 

 

I have just successfully run our script on your file. Could you please close MYOB and reopen it and let me know if there are any further issues.



Kind Regards,

Stuart W
MYOB Client Support

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