Finalisation showing accepted with errors

[AMJ1]

I still have the finalisation for 21/22 sitting up as "accepted with errrors"  I have had so many tries to get this fixed and no sucess ( this was before I went Online) Do I still have to get this fixed or can I just leave it now as it is ?

And if I have to fix - how do I go about this ?

[Sam_R]

Hi @AMJ1,

Thank you for your post. 

If your employees have received their payment summaries and showing as 'Tax Ready' in their MyGov accounts, the information would have flowed through successfully, you wouldn't need to do anything further.

However, if your employees are showing as "Not Tax Ready' in their MyGov accounts, you would need to resolve these errors and resubmit their finalisation. 

Do let me know if you need further assistance with this.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[AMJ1]

Have checked with our accountant and the status is not what it should be. So where do I go from here ???

Can someone please tell me what to do ?

[Sam_R]

Hi @AMJ1,

If you open the Payroll Reporting Centre (STP) > Reports > find the finalisation and click the 'Accepted with errors' status, does it display the ATO error code? If so, could you please advise what the error code is?

[AMJ1 · Accepted solution]

Sam

THe codes are the 

Cessation code missing - have fixed today

the other one was the usual culprit  "GENXML03"

Have gone a little earlier and undone the \finalisation and redone in the web browser. Will contact some staff tomorrow to see if this has fixed it now . Will let you know