Income statements not including several pay amounts

[adamfosdike]

We use STP (MYOB Essentials) and the last pay that was processed sent the correct income totals to the ATO.  This is showing as Accepted.    I then processed the EOFY Finalisation.  This report did not include income totals for any staff members after the 18th April.   Income statements have therefore underreported YTD income.  

Any help to fix this issue would be appreciated.

[Tracey_H]

Hi @adamfosdike 

Thanks for your post. I've removed your attachments as they contained confidential payroll information. It's the EOFY finalisation tab>>YTD verification report that is sent to the ATO when finalising STP so you need to make sure this report has the correct YTD amounts. 

You'll need to undo your employee's finalisations by:

1. Go to the Payroll menu and choose Payroll Reporting.
2. Click the EOFY Finalisation tab.
3. Choose the Payroll year.
4. Click the ellipsis  button for the employee and choose Remove finalisation.
5. Enter the name of the Authorised sender and click Send. The Final indicator tick is removed for the employee. If it's still there, click a different tab then return to the EOFY Finalisation tab.

Once that is done, check the YTD verification report reconciles with the Payroll Summary report. If the YTD amounts are incorrect try processing a $0 pay with payment date as 30 June, wait until that report is accepted and then recheck the YTD verification report.

If you are still having problems this post has links to help with reconciling at EOFY: EOFY Resources 2021

Please let me know how you go with this.

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