Incorrect employment status in STP

[Christine_Baker]

I have a staff member that has centrelink payments and every 6 weeks when centrelink review her wage amounts they cut off her payments as the report they get from the ATO says she is fulltime. She is not full time and in MYOB I have set her up as part time. Centrelink have said it is in the way it is reported to the ATO via STP. I am not sure where to look to help her and stop this from happening every 6 weeks. Centrelink has said it is in the background via STP and there is a trigger that flags her as a full time employee which she is not.

Your help is much appreciated.

[CloverQ]

Hi @Christine_Baker 

Please click into the employee card > Payroll Details > Personal Details tab, there is the Employment Basis field where you can choose Part Time. This change can be picked up in the next pay run reporting, or you can do an update event for this employee once the change is made.

Please feel free to let us know if you have any further questions.

[Christine_Baker]

Thanks @CloverQ the employee card is up to date, i check that every single pay to make sure it says this but Centrelink still saying it is coming through as Fulltime. ANy other hints?

thanks again

Christine

[CloverQ]

Hi @Christine_Baker 

Thank you for the update. 

The employment basis information is successfully communicated to ATO when the pay event reports are accepted successfully. You can always send an update event (STP 2) in the Payroll Reporting Centre now, make sure the report status is accepted without errors, so you know that ATO is updated with the current information.

On the other hand, my understanding of Centrelink payment cutoffs is that it's income tested, regardless of working part time or full time. It would be best to find more details about the type of benefits your employee receive on the government websites, or check with ATO/Centrelink directly to be sure.