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Negative ETP Values

SueCQ
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User

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Negative ETP Values

Good afternoon,

 

I have recently processed an ETP, which after submitting to the ATO I realised that the tax was shown at PAYG withheld, rather than ETP tax withheld. I reversed the payment and re-entered - both submited to ATO. I also deleted the incorrect ETP under the EOY tab for the employee. 

 

However, the Payment Summary for the employee now shows a minus figure, and the YTD verification has no value (assuming negative ETP will be reported as zero).

 

I would appreciate some advice on this.

 

Thank You

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2 REPLIES 2
SamaraM
MYOB Moderator
1,081 Posts
MYOB Moderator
MYOB Moderator

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Re: Negative ETP Values

Hi @SueCQ 

 

Welcome to the Community Forum. Can I confirm, did you remove the termination before you reversed and re-entered the ETP? If it was done after that could explain why the information is coming through incorrectly.

 

For clarification, the order that you would need to this process is:

  1. Remove the termination
  2. Reverse the ETP in the software
  3. Re-create to ETP with the correct information

 

If that is not the issue, could you send me a Private Message with the following so I can investigate further:

  • A screenshot of the STP YTD verification report
  • A screenshot of both the negative ETP pay and the original
  • Your Serial Number and Account Name

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Samara

MYOB Community Support

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SueCQ
2 Posts
User
User

2Posts

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0Solutions

Re: Negative ETP Values

Hi @SamaraM

 

Thank you for your post.

 

I have removed the termination, reversed the ETP in the software and recreated the ETP, as per the steps outlined, however, instead of correcting the issue, it has duplicated the problem.

 

I would greatly appreciate any other possible solutions.

 

Regards

@SueCQ 

 

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