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September 2022
September 2022
Good afternoon,
I have recently processed an ETP, which after submitting to the ATO I realised that the tax was shown at PAYG withheld, rather than ETP tax withheld. I reversed the payment and re-entered - both submited to ATO. I also deleted the incorrect ETP under the EOY tab for the employee.
However, the Payment Summary for the employee now shows a minus figure, and the YTD verification has no value (assuming negative ETP will be reported as zero).
I would appreciate some advice on this.
Thank You
September 2022
September 2022
Hi @SueCQ
Welcome to the Community Forum. Can I confirm, did you remove the termination before you reversed and re-entered the ETP? If it was done after that could explain why the information is coming through incorrectly.
For clarification, the order that you would need to this process is:
If that is not the issue, could you send me a Private Message with the following so I can investigate further:
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
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