New Payroll is not showing in STP reporting

[Factor1]

Hello, 
I have processed a payrun that was in "not sent" status in STP and then I deleted it and create a new one. However, it is not showing in the STP reporting and the old one is the only one reflected in the STP reporting tab. 

[Tracey_H]

Hi @Factor1 

Thanks for your post. If the pay run has been recorded in the software, send an update event to update the YTD amounts in STP. 

If you continue to have problems can you please send screenshots of the Pay runs window and the STP reporting centre. Make sure sensitive information in removed from screenshots before posting on the Forum.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.