Not getting promt: payroll reporting ready to go

Helen-S
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Helen-S
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Not getting promt: payroll reporting ready to go

I have followed the STP set up and completed Task 1 and 2. 

Spoke to the ATO but it seems that it is still not linked. 

I have not got the pop up 'Payroll reporting ready to go'

 

Any ideas of what I might have missed?

 

Thanks

Helen

3 REPLIES 3
Super User sholt73
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sholt73
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Re: STP

so what happens when you go into: payroll -> payroll reporting?

 

what screen/message appears for you?

Mak01
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Mak01
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Re: STP

Hi,

We did a STP payroll two weeks ago, perfertly worked.

But now the "payroll reporting ready to go'' is not showing after clicking process payroll.

Moreover, under 'Payroll reporting', we only see button 'Connect to ATO' not the button 'Payroll reporting centre'.

Tried clicking 'Connect to ATO' nothing changed.

How to fix this issue?

MYOB Moderator Gayathri
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Gayathri
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Re: STP

Hi @Helen-S@Mak01 ,

 

Thank you for the post! Welcome to the MYOB Community Forum.

 

Like @sholt73 mentioned could you can provide more details on this issue I would be glad to assist you.If you can also provide screenshots that would be better.

 

Thank you.

Cheers,
Gayathri

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