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PAYG submission to ATO for employees - MYOB 2018.4

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Contributing Cover User Reefpilots
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Reefpilots
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PAYG submission to ATO for employees - MYOB 2018.4

Hi

 

We have been reconciling our payments to the ATO reporting centre in MYOB and have noticed that one of our employees tax is not being sent to the ATO despite there not being a problem with his card file when we do a test.

 

Has anyone experienced this and how do we go about getting this fixed.

 

Regards

Kerry

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MYOB Staff Post Em_P
357 Posts
MYOB Staff Post
Australia
Em_P
MYOB Staff Post

357Posts

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55Solutions

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Re: PAYG submission to ATO for employees - MYOB 2018.4

Hi @Reefpilots

 

Welcome to the Forum and thank you for your post!

 

What is your employee's card marked as would be my first question? If you go into the card, select Payroll Details > Personal Details > Chec the Employment Basis, Category and Status. If any of these is listed as Other their information will not go through. 

 

Please let me know how you get on.



Best Regards,

Em P
MYOB Payroll Support Specialist
Contributing Cover User Reefpilots
29 Posts
Contributing Cover User
Reefpilots
Contributing Cover User

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Re: PAYG submission to ATO for employees - MYOB 2018.4

HI

 

Thank you for that - that appears to have been the problem.

 

Just wondering what happens now to the old unlodged payg for this employee.  Do they just get picked up in the next payrun or do we have to do something else to lodge them.

 

MYOB Staff Post Em_P
357 Posts
MYOB Staff Post
Australia
Em_P
MYOB Staff Post

357Posts

76Kudos

55Solutions

Re: PAYG submission to ATO for employees - MYOB 2018.4

Hi @Reefpilots 

 

Yes, the year to date information is sent with each pay run so it will send and resolve that in your next pay run.

Alternatively, you can remove and resend that individual pay run if you want it to be resolved immediately.



Best Regards,

Em P
MYOB Payroll Support Specialist
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