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We have one payroll category that has been allocated to Gross Payments that is not being included in YTD figures on the STP reports. I have tried unallocaing it, closing MYOB, re-opening, re-allocating to Gross Payments and sending through a NIL payment run but it still isn't included.
Any thoughts on how to get these figures included?
Solved! Go to Solution.
Not as yet, I was hoping it's a glitch they can fix in the next few days.
If not, all I can think of is recording the payrun that relates to the category (only 2 employees included and a once off payment, luckily) again and lodging it, finalising my STP info then creating the payrun reversal before starting a new payroll year. Not ideal!
Could also try creating a pay run and allocate the amount not being included under a new/existing payroll category whilst including a negative figure in the payroll category that isn't working. Will result in a NIL payrun but hopefully YTD figures will update correctly.
in payroll categoies, click on the category that is not being icluded in STP. In the exempt tab, ensure there is not a tick placed on PAYG Withholding. If there is, untick, and run a $0.00 payrun. This will recalculate the STP for this category and include it in hte YTD figures.
Hope this helps
0412 533 181
Are either of these employees set up with 'other' under their employee cards for 'Employment status' and/or 'employment basis'?
If yes you will need to update their cards to not have 'other' selected and run another $0 payrun for them to bring it through.
Hope this helps