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Payroll activity and Payroll register reports are NOT the same

Tracey_H
MYOB Moderator
11,409 Posts
MYOB Moderator
MYOB Moderator

11,409Posts

1,346Kudos

1,707Solutions

Payroll activity and Payroll register reports are NOT the same

Hi Everyone.

 

The Payroll activity report gets it's data from pays recorded in Process Payroll. 

The Payroll register, Payroll Summary and YTD verification reports get their data from the employee card>>Pay History.

 

This means that if the Payroll activity and register reports don't match a change has been made to the employee card>>Pay History and the YTD verification report will not be correct. 

 

To fix the Pay History in AccountRight:

  1. Take a back up of the current online file
  2. Restore a back up taken on or prior to 30 June
  3. Fix the amounts in the employee card>>Pay History
  4. Process a $0 pay with payment date as 30 June 
  5. Once the YTD verification report is correct finalise STP
  6. Take a back up
  7. Restore the back up of the current online file

If you have moved to STP Phase 2 you will need to restore the previous year back up online. Make sure you take a back up of the current online file before restoring the back up so that you do not lose current year data.

 

To fix the Pay History in MYOB Business/Essentials the file will need to be repaired by our Data file repair team. So that an MYOB Moderator can arrange the file repair to occur, we ask that you start a new post clearing stating that the activity and register reports don't match and that you are using MYOB Business/Essentials.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

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