RESOLVED: STP issue - Something has gone wrong 14/10/2019

[CloverQ]

Hi everyone,

Current Status: Resolved  14/10/2019 4:36 AM (AEST)

Products: AccountRight and Essentials Accounting

We are aware that currently clients are receiving the following error message from AccountRight Live and Essentials when accessing the Payroll Reporting Centre:

Our teams are investigaing the cause right now, we realise how important it is to resolve it as quickly as possible.

We apologise for the inconvenience caused and thank you for your patience during the mean time.

[CloverQ]

Hi everyone,

I'm glad to let you know that this issue has been resolved. Our teams will continue to monitor the service status throughout the day. 

We greatly appreciate your patience and understanding while our teams working through this matter.