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SINGLE TOUCH PAYROLL ERROR

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Experienced Cover User mbelectrical
11 Posts
Experienced Cover User
Australia
mbelectrical
Experienced Cover User

11Posts

2Kudos

0Solutions

SINGLE TOUCH PAYROLL ERROR

I am trying to record the payroll  and its at the step where it first sends it to the ATO for S.T.P, but its not going through and a pop up error window appears with "OrmDataException" 

Has anyone experienced this before as I cant record the payroll and I really need to do that to process the next 2 weeks pays for Xmas, regards Alice

1 REPLY 1
MYOB Staff Post Em_P
357 Posts
MYOB Staff Post
Australia
Em_P
MYOB Staff Post

357Posts

75Kudos

55Solutions

Re: SINGLE TOUCH PAYROLL ERROR

Hi @mbelectrical / Alice,

 

Does this popup window appear as soon as you select the Record button and appear in place of the Declaration window?

Which version of Internet Explorer are you running? For STP to work successfully you will need to have Internet Explorer v11. 

 

If neither of the above applies I am happy to give you a call and troubleshoot this error with you. 



Best Regards,

Em P
MYOB Payroll Support Specialist
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