STP - Clicking on "Payroll Reporting" - Error

MYOB Product Team Haydes
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Re: STP - Clicking on "Payroll Reporting" - Error

Hi @BWBServices 

 

Thanks for the details, I was able to run several corrective scripts over each file. Can you re-open those files and see if they are still throwing the error?

 

Please keep me posted.

 

Cheers,

Hayden



Cheers,

Hayden (Ex-Moderator)
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Re: STP - Clicking on "Payroll Reporting" - Error

Thanks so much Hayden - that has let me in for each file.

 

Thank you!

Trusted Partner brasstacks
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Re: STP - Clicking on "Payroll Reporting" - Error

Hayden, Having an identical problem trying to set up STP with a client. S/N 6142 *****204 Island Concrete. Have done quite a few other files without any problem, just this one. Can you do whatever you did for this bookkeeper or contact me if you want the full error transcript. Steve

 

 

<edit - removed confidential information>

MYOB Moderator Maxine_BC
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Re: STP - Clicking on "Payroll Reporting" - Error

Hey @brasstacks,

 

Thanks for reaching out.

 

We have applied the fix to the online file.

Are you able to please give it a try now and let me know if it is resolved?

 

**If this response has been useful, please click the "Accept As Solution" button to help other users find this information.**

 

 

Cheers,
Maxine

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Trusted Partner brasstacks
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Re: STP - Clicking on "Payroll Reporting" - Error

Yes, ahev access now

Contributing User MGSAccountants
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Re: STP - Clicking on "Payroll Reporting" - Error

@Haydes 

 

Hi I am also having this same problem trying to set up a clients STP

 

could you please run a script for them also

 

Serial # - 0046

File ID - 1

Partner BWBServices
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Re: STP - Clicking on "Payroll Reporting" - Error

HI Hayden

 

I am getting this same error for a new MYOB File I have taken on, are you able to run the scripts over this file please:

 

S/N: 4725

File ID: 1

 

Thank you

 

Amy.

MYOB Moderator Gayathri
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Re: STP - Clicking on "Payroll Reporting" - Error

Hi @MGSAccountants,@BWBServices 

 

Thank you for the post! Welcome to the MYOB Community Forum.

 

Just wanted to double check with you. Are you still getting the same error?

 

If you have any further questions, please feel free to post again.

 

Thank you.

Cheers,
Gayathri

MYOB Community Support

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