STP Finalisation for 2021

KazP
Experienced User
15 Posts
Experienced User
Australia
Experienced User

15Posts

3Kudos

0Solutions

STP Finalisation for 2021

Hello,

 

I am experiencing issues with EOFY Finalisation for a number of our clients.

 

It has come to light that our Software ID was not updated correctly through Access Manager and the EOFY Finalisation has not been received by the ATO therefore, the income statements are not showing as 'Tax ready'.

 

Is it something I need to speak to the ATO about or do I need to remove the finalisation and notify the ATO and then re-do the finalisation process?

 

Many thanks

Karen

1 REPLY 1
Tracey_H
MYOB Moderator
7,049 Posts
MYOB Moderator
MYOB Moderator

7,049Posts

934Kudos

1,147Solutions

Re: STP Finalisation for 2021

Hi @KazP 

 

You will need to update the Software ID through Access Manager or by contacting the ATO. It might pay to contact the ATO to find out what information they have and what they need you to do. I'd say that they will tell you to undo and redo the finalisations but it's probably best to check first.

 

If you need help with undoing the finalisation in your software please let me know.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

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