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STP Payroll reporting - rejected reports

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Contributing Cover User lmk978
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STP Payroll reporting - rejected reports

Hi

 

Recently we realised that the payroll reports i was sending to the ATO via STP were being rejected.   

We resolved the issue by removing me from STP and then re-adding me,  I've just done the pays today and the report was accepted, however I have a number of rejected ones still sitting there. Is there a way to force them to send, or am I going to have to re-do all of those pays? 

3 REPLIES
MYOB Moderator Hayden_B
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Hayden_B
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Re: STP Payroll reporting - rejected reports

Hi @lmk978

 

My understanding is that the reports show as they were sent and receive a status from the ATO and there is no removal from the Reporting Centre. That said, I believe @Em_P can give us a better idea on this topic.

MYOB Staff Post Em_P
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Em_P
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Re: STP Payroll reporting - rejected reports

Hi @lmk978

 

Thank you for getting in touch and thank you @Hayden_B for bringing this to my attention!

 

I understand it can be concerning to see the reports sitting there saying Rejected but it's not to worry! Although a report cannot be resent, the Year to Date figures will update correctly each time you send a Payroll through. The way they do this is by reading off of the Employee Year to Date figures from the Employee Card in MYOB.

 

This figure gets sent along with the individual payroll report each time, so even though the individual report has not shown as Accepted the figures still get included in the most recent Accepted pay.

 

You do have the ability to delete the pay and reprocess if you really wish the individual payroll report to go through, but there is no need to do the extra work there.



Best Regards,

Em P
MYOB Payroll Support Specialist
Contributing Cover User lmk978
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lmk978
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Re: STP Payroll reporting - rejected reports

That's great.   Thanks so much for the quick reply.  

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