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July
July
I have reinstated my terminated employees and found they also
@CentrelineTech wrote:My Payroll reporting - Year to date verification report is unbalanced to my MYOB accountsright Payroll register.
I have narrowed the difference down to our 4 terminated employees. The summary of payment for these 4 terminated employees isn't showing all total. They are missing all the totals with the exception of the PAYG withholding amounts.
These people are showing as terminated and ATO accepted.
Would there be something that has been done incorrectly for these amounts to be missing?
All our current employees totals are correct and balance in MYOB and STP so it's just a problem with the STP not showing all the data it should
needed an Income Type added in Payroll Details / Taxes.
July
July
Ok, ongoing this - have tried several and many changes, reversed payrol, run 0 wage runs, took out termination dates etc - bottom line still out by the terminated employees base salary earnt in the period worked - I am out of ideas and in fear of really messing up my myob - please can somebody call me - all employees are correct except for the one employee who left in October last year.
July
July
Has it been fixed, if so, how?
Thanks
July - last edited July
July - last edited July
Hi Maggs,
I've copy/pasted some info below. This solved my problem, hopefully it will yours also.
Hi Guys,
thank you for the responses. Last night I found this:
Thanks for your post. For employees terminated prior to moving to STP Phase 2 you will need to complete the following steps:
The Help Article, Getting ready for STP Phase 2, has detailed instructions to assist with terminated employees.
For the active employees, the post, AccountRight reports don't match STP reports, has detailed information on reconciling at EOFY
and it worked perfectly for me. All terminated employee wages are now showing. Hopefully it will fix your issues too."
July
July
I have had this issue. When you go into the employee card file, go to Taxation tab and check the category has been selected. Then do a $0 payslip and report to ATO.
July
July
Hi @tkeenan
Thank you however I Have done all that and it is still wrong, and it isn't just the terminated employee. Am on hold to MYOB at the moment (already 2.45 hrs)
so hoping they can help.....maybe.
July
July
Hi
I have spoken with the ATO who have advised that the problem is with MYOB showing no gross wages for some terminated employees.
I have unterminated them
updated their records
put through a 0 wage for them
updated event with reporting
all to no avail.
What do i do now?
July
July
Hi everyone,
So that we can assist can you please provide detailed information including:
Kind regards,
Komal
MYOB Community Support
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July
July
July
July
I have looked at the ATO payroll reporting category and I believe this needs to be changed however cannot find a way to add another category for the paid unused annual leave which again I believe is supposed to be in a separate category to GROSS WAGES. After days on this one employee I have now gone back and reversed every transaction, done 0 payruns again, to the point that any accountant looking at my work will think I am crazy, and the Gross Base Wage is still not showing on the payment summary or on the year to date verification report.
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