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STP finalisation figures incorrect

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KelleyF
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STP finalisation figures incorrect

We have been processing STP finalisation for several clients over the past couple of days. We are finding descrepancies in the wages EOY figures vs the Year to Date in payslips. Paysips match the YTD in the report from the last pay event for the year.

I have worked out that one of the employees is missing all of June pays in the YTD Verification Report and EOY finalisation area. Some are just wrong with no obvious reason. Some are showing correctly. This is all over the place. I have accounted for allowances etc. They havent been terminated through the year. It seems like it is a glitch or something. Are there any others reporting the same issues.

I am assuming that the year to date we have reported in the last pay event for the year will be the amount that the ATO go with. 

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Re: STP finalisation figures incorrect

Not a solution but a similar issue:

I have just "send to ATO" some reports that hadn't been sent during the financial year  by the previous office lady and now some of the employee figures are way out and the Gross and Tax amounts are not balancing to MYOB figures. They were correct prior top doing this... I am hoping it is a glitch as these reports were for $0.00.

Andrew5013
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Re: STP finalisation figures incorrect

We had same issue today and we concentrated on why tax paid which was $362 higher on Activity Report than EOFY Finalisation report.  Other figures like Gross and Super were also higher on the Activity Report.

 

What we found was the discrepancy was made up of four employees that were (a) terminated, (b) we processed their last pays on the regular pay day; which was mostly the next day and (c) their termination date was prior to their final pay date.

 

So it seems employees with a termination date PRIOR to their last pay day are the issue.

 

It also seems that employees terminated and paid on the same day weren't affected.  

 

For instance

- employee Jim (not real name) left us on 30/3/20 and that was the termination date indicated in their card

- the company processed the weekly wages on 1/4/20 for all employees including Jim

- Jim's final pay included $128 of tax

- the STP file for 1/4/20 includes Jim and states his YTD paid taxes is $1210 (which is correct)

- HOWEVER..... The STP EOFY Finalisation lists Jim's paid taxes as $1,082 (or $128 short)

- The other figures in the STP EOFY Finalisation for Jim such as Gross and Super are short by the final pay amounts.

 

This situation was the same for 3 other terminated employees.  And their taxes paid plus Jim's added to $362.

 

Now we know what's wrong but don’t know how to fix it.  Our first attempt to change termination dates in the employee card and STP portal have not fixed it.

 

MYOB..... over to you!

KelleyF
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Re: STP finalisation figures incorrect

For those playing at home I think we have fixed our issue - not sure it will help with terminated emoployees though - sorry about that.

We figured out that our issue was stemming from when a different person lodged one of the pay events. For instance we have a client where a certain person from our office usually runs the pays. This person went on annual leve in March, I know how rude, right? So someone else had to run the pay event while they were away. When they came back they ran the pays for the rest of the year. When we tried to lodge EOFY finalisation the Gross and PAYG showing was missing all the pays that had been run since the original person came back from annual leave. Basically missing all of April - June wages. Second client, one person runs pays for whole year excpet June 2020. Responsibilty to run the pays moves to a different staff member at the start of June. EOFY figures are missing all of June. To fix we have run NIL pays (at end of June) that includes all employees including inactive or terminated. Once the pay event has been 'accepted' by ATO then go back to EOFY and figures should be correct. I think anyway. 

FYI, MYOB this is stupid, fix it so it doesnt happen again next year!

KarenM
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Re: STP finalisation figures incorrect

Hi Kelley,

 

I have a similar problem eg incorrect information on the EOY finalization report for an employee that is terminated. You mention that you processed NIL pays for all employees inactive and terminated.

How did you run a NIL pay for the terminated employee?

 

Working from home.

 

Thanks

Karen M

 

KelleyF
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Re: STP finalisation figures incorrect

Hi Karen,

You just run a normal pay but clear out any hours and or pay amounts. make them all nil. Then process as usually. The ATO call it an update event. Make sure you remember to back date it to prior to 1st July.

KelleyF
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Re: STP finalisation figures incorrect

Sorry I just re-read your query. As I said in my post. I'm not sure if it works for terminated employees.

I havent had that problem.

Could you re activate the employee and run a nil pay for them?

Tracey_H
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Re: STP finalisation figures incorrect

@Andrew5013 @KelleyF @KarenM @SC2 

 

There's a few different reasons for your MYOB reports not matching your STP reports. These posts have information to help you work out what the issue is and how to fix it. 

 

If you're still having problems please do let me know so that I can help troubleshoot.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

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Re: STP finalisation figures incorrect

I have rectified the problem by doing this:

 

Re-activated employees terminated / marked inactive in this fin year and removed their termination date.

Then I completed a pay run with $0.00 dollars.

I then terminated the employees again and marked them inactive.

I think the problem may have been as suggested in this thread that I sent reports to the ATO that had been compiled by a previous employer.

 

Thank you all for your contributions.

KarenM
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Re: STP finalisation figures incorrect

I have now re-activated the employee and submitted a $0 pay run.

It seems to be corrected now.

Thankyou

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