STP reporting discrepancy

[Ke666]

Hi, the fortnightly wages centrelink received are higher than actual income. Like actual was $2000, but centrelink has $5000.  But the income reported to ATO is correct, matching payroll report. This did not happened before. what might be the reasons? Thanks!

[Princess_R]

Hi @Ke666 

Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

I recommend sending an update event in your STP to update the record in ATO as this probably link to the ATO. Kindly check the STP figures, payroll register or summary if it is correct.

Please feel free to post again I'm happy to assist.

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Cheers,

Princess