STP2 -Salary Sacrifice Super - I keep getting an ATo Error 000389

[JuliaG]

STP2 -Salary Sacrifice Super - I keep getting an ATo Error 000389 on all employees with a Super Salary Sacrifice amount. None of the amounts are for the full pay.when trying to run the payroll

[JuliaG · Accepted solution]

I am trying to run my payroll and keep getting a message that "Derived Aggregate Gross YTD amount must not be negative"  ATO error code CMN.ATO.PAYEVNTEMP.000389.

I am pretty sure I have set up the pay categories correctly but cannot get past this stage to process the pay run.

Any suggestions?

[PalletcoSA]

STP2 Pay Error CMN.ATO.PAYEVNTEMP.000389 - since going over to STP2 a week ago, I've had no end of issues with STP Reporting, especially the EOFY income reporting.  That was a nightmare.  Now I've just gone to process my first pay for July and I'm getting the above error message, which relates solely to one employee who has a salary sacrifice superannuation amount of $20.  The error is saying his gross pay is in negative........which it's not.  The only way to get around this was to delete the salary sacrifice amount out of his pay, and then it happily went through.  Clearly an issue that others are experiencing.  MYOB/ATO please fix this glitch.