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Single Touch Payroll Reporting to ATO

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Experienced Cover User 1300HOTAIR
34 Posts
Experienced Cover User
Australia
1300HOTAIR
Experienced Cover User

37Posts

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Single Touch Payroll Reporting to ATO

Good Morning,

I am reporting to the ATO via MYOB as per STP requirements. When I check my personal MYGOV account the information is missing in relation to my current employer (own business). I have confirmed that other employees can see their information. After speaking with the ATO they are telling me that my information is not being reported i.e this weeks payrun had 11 employees (including me) however the ATO has only 10 reports. The ATO is telling me that MYOB must have an issue and to check that I'm loaded correctly. When I check in Payroll reporting it confirms that the details are correct (meets ATO requirements) 

Any ideas on what the problem is ???

Julia

3 REPLIES 3
Trusted Partner Rob_Marshall
18 Posts
Trusted Partner
Australia
Rob_Marshall
Trusted Partner

44Posts

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2Solutions

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Re: Single Touch Payroll Reporting to ATO

Hi Julia, Have you checked to see if your Employee Card file may perhaps be set up as "Labour Hire" under the Employment Basis section (Wages tab)? I know that (in the past), we have used that option to "hide" an Employee (for various legitimate reasons), when creating the EMPDUPE file at EOFY.
Rob Marshall (FICB)
Ebiz Solutions
Australind WA
rob@ebizsolutions.com.au
2007 Western Australian Micro Small Business of the Year
2011 MYOB AUSTRALIAN PARTNER OF THE YEAR

Experienced Cover User 1300HOTAIR
34 Posts
Experienced Cover User
Australia
1300HOTAIR
Experienced Cover User

37Posts

20Kudos

0Solutions

Re: Single Touch Payroll Reporting to ATO

Thanks for the idea, I have changed the empoyment type from "other" to Casual and will advise if this fixes the issue

Experienced Cover User 1300HOTAIR
34 Posts
Experienced Cover User
Australia
1300HOTAIR
Experienced Cover User

37Posts

20Kudos

0Solutions

Re: Single Touch Payroll Reporting to ATO

Should of read the helps screens.......

 

The Employment Basis determines the type of payment summary the employee will receive and whether they are included in Single Touch Payroll reporting. If the employee basis is Other, information will not be sent to the ATO.

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