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Single Touch Payroll error

KPhan
1 Post
Cover User
KPhan
Cover User

1Posts

0Kudos

0Solutions

Single Touch Payroll error

Hi all,

can someone please help, we having issue with Single Touch Payroll report:

Sorry you don't have access to file with Single Touch Payroll on behalf of this company. Please check with someone in the business who does or call our support team on 1300 555 123.

both of our admin or owner account can't report it.

 

thanks,

Ken

1 REPLY 1
MYOB Staff Post Em_P
343 Posts
MYOB Staff Post
Australia
Em_P
MYOB Staff Post

343Posts

72Kudos

55Solutions

Re: Single Touch Payroll error

Hi @KPhan

 

Welcome to the forum and thank you for your post.

 

The message you are receiving indicates you are not an Admin or Owner on your file or Serial Number.

I can have a look into this and will Private Message you for more details so we can ensure you get added as an Admin or Owner.



Best Regards,

Em P
MYOB Payroll Support Specialist
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