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I have taken all the steps required to get set for Single Touch Payroll including talking with the ATO and being assured they had all the required information (Software ID, Software Provider etc). But when I go into the Payroll Module to do a payroll entry I am not getting the message from MYOB "Payroll reporting is ready to go! I'm running out of time. Thanks for your help.
Solved! Go to Solution.
In the payroll module, if you clicked onto Payroll Reporting Centre, do you see a button that says Connect to ATO or does it say Payroll Reporting Centre?
No worries. In that case, I suggest going through the Connect to ATO process again.
But this time, if the same software ID appears then skip the step of actually speaking to the ATO and make sure you click the Save button at the very end. Gotta save the good stuff.