MYOBCommunity
Partner Zone
|
|
Partner Zone

Single Touch Payroll

This thread is now closed to new comments.
Some of the links provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
CPoole
1 Post
Cover User
Australia
CPoole
Cover User

1Posts

0Kudos

0Solutions

Single Touch Payroll

Hi, I have been using STP since July 1.  For some reason today after completing the payroll and going to lodge with ATO I received the following message:

 

You need an MYOB account to continue

Sorry you don't have access to file with Single Touch Payroll on behalf of this company.  Please check with someone in the business who does or call our support team on 1300 555 123

 

I am the only one who processes the payroll and lodges.  No-one else uses the system.  What has happened?

1 REPLY 1
Valued Cover User AndrewStephen
605 Posts
Valued Cover User
Australia
AndrewStephen
Valued Cover User

605Posts

381Kudos

12Solutions

Re: Single Touch Payroll

Hi @CPoole

 

I am getting the same error this evening when trying to access the Payroll Reporting Centre, was OK this morning when I did the pays. Guessing it a temporary issue with MYOB

Payroll Reporting Centre.JPG

 

 

Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post