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Single Touch Payroll

CPoole
1 Post
Cover User
Australia
CPoole
Cover User

1Posts

0Kudos

0Solutions

Single Touch Payroll

Hi, I have been using STP since July 1.  For some reason today after completing the payroll and going to lodge with ATO I received the following message:

 

You need an MYOB account to continue

Sorry you don't have access to file with Single Touch Payroll on behalf of this company.  Please check with someone in the business who does or call our support team on 1300 555 123

 

I am the only one who processes the payroll and lodges.  No-one else uses the system.  What has happened?

1 REPLY
Trusted Cover User AndrewStephen
217 Posts
Trusted Cover User
Australia
AndrewStephen
Trusted Cover User

217Posts

61Kudos

4Solutions

Re: Single Touch Payroll

Hi @CPoole

 

I am getting the same error this evening when trying to access the Payroll Reporting Centre, was OK this morning when I did the pays. Guessing it a temporary issue with MYOB

Payroll Reporting Centre.JPG

 

 

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