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Single Touch payroll

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Trusted Cover User julie-blacker
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julie-blacker
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Single Touch payroll

I am trying to connect to the ATO and keep getting a message that cannot connect due to a problem with Myob. Do we know how long it will take to fix as I would like to start the process. I have completed step one, and all is completed and compatible but cannot get into the ATO Connect. 

 

Cheers

Julie

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Super User sholt73
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sholt73
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Re: Single Touch payroll

there have been others that faced the same problem, most seemed to be able to solve this by following the instructions on this post: https://community.myob.com/t5/Single-Touch-Payroll-STP-Q-A/STP-cannot-connect-a-clients-account-to-A...

 

does that work for you?

Trusted Cover User julie-blacker
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julie-blacker
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Re: Single Touch payroll

thanks for the help all sorted now @sholt73

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