Unable to connect to Payroll Reporting Centre and lodge payroll to ATO

Gailforce
4 Posts
Cover User
Australia
Gailforce
Cover User

4Posts

0Kudos

0Solutions

Unable to connect to Payroll Reporting Centre and lodge payroll to ATO

Since the beginning of this week, I have been unable to connect to the payroll reporting centre to lodge our payroll reports to the ATO.  We use AccountRight ver 2019.1 SE.  The error message is:

 

Code:
System.MissingMethodException


Message:
Method not found: 'System.Threading.Tasks.Task`1<System.Net.Http.HttpResponseMessage> MYOB.Huxley.Utilities.RestClient.IHttpRestClient.Post(System.String, System.String, System.Action`1<System.Collections.Specialized.StringDictionary>)'.

 

Can you please provide support for this problem? 


Many thanks
Gail

4 REPLIES 4
Super User sholt73
912 Posts
Super User
Australia
sholt73
Super User

917Posts

555Kudos

44Solutions

Re: Unable to connect to Payroll Reporting Centre and lodge payroll to ATO

were you able to take a stab at this?

 

Single Touch Payroll (STP) Connection Troubleshooting Steps

https://community.myob.com/t5/Single-Touch-Payroll-STP-Q-A/Single-Touch-Payroll-STP-Connection-Troub...

Gailforce
4 Posts
Cover User
Australia
Gailforce
Cover User

4Posts

0Kudos

0Solutions

Re: Unable to connect to Payroll Reporting Centre and lodge payroll to ATO

Thank you.  I tried the suggestions without success  Smiley Sad

Super User sholt73
912 Posts
Super User
Australia
sholt73
Super User

917Posts

555Kudos

44Solutions

Re: Unable to connect to Payroll Reporting Centre and lodge payroll to ATO

was worth a shot.

 

from memory a "MissingMethodException" can be thrown if a particular DLL is not loading.

 

I remember reading a thread where installing .NET framework 4.7 fixed similar problems as the methods called are designed for 4.7 and not 4.6. I can't find the thread now, but thought it would be a good idea.

 

here's the download link: Microsoft .NET Framework 4.7 (Web Installer) 

Gailforce
4 Posts
Cover User
Australia
Gailforce
Cover User

4Posts

0Kudos

0Solutions

Re: Unable to connect to Payroll Reporting Centre and lodge payroll to ATO

Thanks again for your suggestion - much appreciated.  I updated it to 4.7, but again without a positive result with MYOB.

Didn't find your answer here?
Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post