Unable to use STP - request to have seperate subscription for each company file

Contributing User GA39
7 Posts
Contributing User
Contributing User

7Posts

1Kudos

0Solutions

Unable to use STP - request to have seperate subscription for each company file

I just log in and check that we do have activie MYOB subscription.

However, we are unable to use STP function & receive the below message.

We can use those files without problems yestearday. 

 

error.PNG

1 REPLY 1
MYOB Moderator Gayathri
1,144 Posts
MYOB Moderator
MYOB Moderator

1,144Posts

130Kudos

0Solutions

Re: Unable to use STP - request to have seperate subscription for each company file

Hi @GA39,

 

Thank you for the post!

 

I am sorry for the inconvenience. I have checked our record and see that there are multiple files. Could you send me a private message with the serial number you are getting that error message. I would be happy to check that for you.

Here is a link that will take you to your private messages- Private Messages . You can send us a private message here.

 

Thank you.

Cheers,
Gayathri

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