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I am updating the ATO reporting category and when I "check payroll details" I have two errors I cannot fix.
1. I have a Wages payroll category titled Meal Allowance and when I select assign Allowance - Meals I get the error "WagesPayrollCategory_ExemptionsNotDeduction".
2. PAYG Withholding (Taxes) shows an error of ATO Reporting category to be assigned but when I drill into the category it the window already shows the category as PAYG Withholding and it cannot be amended.
Can anyone help me get rid of the error messages as I cannot proceed to the Connect to the ATO until they are fixed.
Solved! Go to Solution.
I have the same error message for 2 of the wages categories.
I was just on the phone for over an hour trying to get this sorted before I was dissconnected.
Was a very bad connection and the Online webchat was not available.
Need to sort this out before 1st July please
As a test are you able to go into the wage category through the Payroll module and try assigning these allowances to an ATO reporting category. It doesn’t have to be the correct one, as all we are testing is whether it’s the payroll category or the related ATO reporting category.
If you are able to assign an ATO reporting category without any issues then the correct reporting category can be selected through the Payroll module. This should correct the issue and allow you to proceed.
By default, the PAYG taxes category is automatically assigned to the correct ATO reporting category, so you can overlook this error because the correct reporting category has already been selected
I just tried what you suggested and it still does not work.
I tried all the catagories and still the error pops up.
Still cannot proceed any further.
I also tried yesterday with no luck.
Sorry to hear that didn’t work, but thanks for trying that to see if it worked. There is a script that we have for online files, which I’d like to try running across your files to see if that resolves this error before taking it further.
So that I can do this can I get you to confirm the following for me
The last 4 digits of the serial number of the file producing this error (found under Setup >> Company Information)
The company file ID number (found under Help >> About)
Does the file sit online or locally on your computer/network
Last 4 number are : 3970
Company File id : 1
The file is online
I am also getting this error with 1 wages catagory. "Employee Reimbursement"
I can't assign it to any ATO catagory.
Last 4 serial; 6970
File ID is 1
The file is online.
Thanks for that information. I’ve organised the script to be run over your file to clear a few things in the background. Are you able to try setting the appropriate ATO reporting categories to those wage categories to see how you get on?