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June 2022
June 2022
Hi, I don't seem to be able to finalise and notify the ato in STP. I comes up with the following message:
Solved! Go to Solution.
June 2022
June 2022
Hi, I'm trying to EOFY finalise through STP, but all employees are getting rejected with the following message:
June 2022
June 2022
Hi @davidk,
Thanks for your post. So I can take a look into this for you can you please provide a screenshot of the window you're in when you get this error message, also can you please confirm which product of ours you're using.
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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June 2022
June 2022
Hi Melisa,
I am experiencing the same problem. I have tried multiple times to finalise and notify the ATO, without success - see the above screen shot.
I would appreciate your help.
Thank you.
Dee
June 2022
June 2022
Oh... I am using AccountRight Plus AU 2022.5.0
Thanks
June 2022
June 2022
Hi @Nicky-WestAus,
Thanks for your post. If you are reporting on a entered Reportable Fringe Benefit Amount (RBFA) figure and are receiving this error this is something that has been raised with our teams who are currently investigating, if this is the case can you please send me a private message with the following information so I can pass this on to the team:
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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Mark it as a SolutionHelpful? Leave a to tell others
June 2022
June 2022
We are having the same issue. When is expected to be resolved?
June 2022
June 2022
Me too.
Contact centre doesn't know what to do with it. They keep putting me on hold and then I get hung up on so don't call them, they don't have the answer.
June 2022 - last edited June 2022
June 2022 - last edited June 2022
I'd love to give you my details to help your detectives figure this error out but the PM link it's working.
I can tell you I got as far as trying it all in Chrome Incognito and that didn't make any differene.
July 2022
July 2022
Can anyone advise when this will be fixed please?
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