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June
June
Hi, I don't seem to be able to finalise and notify the ato in STP. I comes up with the following message:
Solved! Go to Solution.
June
June
Hi, I'm trying to EOFY finalise through STP, but all employees are getting rejected with the following message:
June
June
Hi @davidk,
Thanks for your post. So I can take a look into this for you can you please provide a screenshot of the window you're in when you get this error message, also can you please confirm which product of ours you're using.
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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June
June
Hi Melisa,
I am experiencing the same problem. I have tried multiple times to finalise and notify the ATO, without success - see the above screen shot.
I would appreciate your help.
Thank you.
Dee
June
June
Oh... I am using AccountRight Plus AU 2022.5.0
Thanks
June
June
Hi @Nicky-WestAus,
Thanks for your post. If you are reporting on a entered Reportable Fringe Benefit Amount (RBFA) figure and are receiving this error this is something that has been raised with our teams who are currently investigating, if this is the case can you please send me a private message with the following information so I can pass this on to the team:
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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June
June
We are having the same issue. When is expected to be resolved?
June
June
Me too.
Contact centre doesn't know what to do with it. They keep putting me on hold and then I get hung up on so don't call them, they don't have the answer.
June - last edited June
June - last edited June
I'd love to give you my details to help your detectives figure this error out but the PM link it's working.
I can tell you I got as far as trying it all in Chrome Incognito and that didn't make any differene.
July
July
Can anyone advise when this will be fixed please?
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