how to remove the unsent pay event to have the correct YTD report

[nancyTT]

Hi I accidentialy recorded 2 payroll events for employees for the same period as the key was playing up.

So the incorrect payevent now is sitting on STP and show "NOT SENT TO ATO".And the correct payevent was "SENT TO ATO". I have deleted all the incorrect payroll journals however the  verified YTD report on STP is still showing the incorrect YTD total now due to the double-up payevent.

Can you please advise how to resolve this ?And would click the "update pay event" button help?Thank you very much!

[Doreen_P · Accepted solution]

Hi @nancyTT 

Thanks for your post. 

If the incorrect pay event is still showing as Not Sent, you may still be able to delete so that the YTD Report will show the correct amount. To do this, The Help Article Fixing a pay (if you are using MYOB Business/Essentials) and Changing a recorded pay (if you are using AccountRight) will provide you with all the information available on how you can delete a pay. After following the steps from The Help Articles, kindly send an update event to make that the YTD of your employees will be updated. Then, you can check the YTD Report again to make sure that it is already showing the correct figures.

Please let me know if you need further assistance.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Best regards,
Doreen

[nancyTT]

Hi Doreen,

Thank you very much for helping out.

I also find out that entering the next payroll period will update the YTD Report and it will reflect the correct YTD amount.

Thanks again!