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password for Administrator for filing upgrading

Jerry_J
3 Posts
Cover User
Australia
Jerry_J
Cover User

3Posts

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0Solutions

password for Administrator for filing upgrading

We don't know what the password is for Administrator account, would you please reset the password for Administrator for us.

3 REPLIES 3
Ultimate Partner BooksInTheCloud
1,593 Posts
Ultimate Partner
Australia
BooksInTheCloud
Ultimate Partner

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Re: password for Administrator for filing upgrading

Hi @Jerry_J 

 

Have you tried just leaving the password blank?   Sometimes this works as a password was never set up. 

 

Otherwise a MYOB moderator on the forum will get back to you on Monday @Hayden_B 

 


If I am responding to your query and I have helped you please kindly mark my post as a solution to assist others in the future.
Warm Regards
Renae

@renae2peas
MYOB Moderator Steven_M
29,818 Posts
MYOB Moderator
New Zealand
Steven_M
MYOB Moderator

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Re: password for Administrator for filing upgrading

Hi @Jerry_J 

 

As @BooksInTheCloud  has rightly mentioned do try the default username and password i.e. Administrator and no password. If that doesn't allow access to a company file (and the password is not remembered or can't be guessed) we would be looking at getting a password reset done on the company file - more information in regards to the service can be found on MYOB data file repair services. We are more than happy to assist with getting that service started for you, we would need to know what service you are after i.e. Premium or Standard.

Kind regards,
Steven

MYOB Community Support

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Jerry_J
3 Posts
Cover User
Australia
Jerry_J
Cover User

3Posts

0Kudos

0Solutions

Re: password for Administrator for filing upgrading

Thank you, we already get our password reset.

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