Partner Zone

payroll - Incorrect details sent to ATO

vulcanogelato
Experienced User
15 Posts
Experienced User
Australia
Experienced User

15Posts

2Kudos

1Solutions

Solved: Go to Solution

payroll - Incorrect details sent to ATO

I processed a payroll and as I didn't create a bank file I deleted an employees payroll as it was incorrect. I then processed the correct payment for that employee which created another ATO report which I sent.  The problem I now have is that the first payroll sent to the ATO has that employees incorrect payment details. If I put through a reversal so the ATO receive the correct YTD figures the employees payroll details will be incorrect in MYOB.  I don't know how to fix this

4 REPLIES 4
Tracey_H
MYOB Moderator
11,409 Posts
MYOB Moderator
MYOB Moderator

11,409Posts

1,346Kudos

1,708Solutions

Re: payroll - Incorrect details sent to ATO

Hi @vulcanogelato 

 

Thanks for your post. STP updates the YTD amounts each time a report is sent and each report overrides the previous one. So you need to make sure the YTD amounts are correct in the software, they will then be automatically updated in STP.

 

If you delete a payroll transaction the YTD amounts are reduced in the software by that payrun, when you send the next STP report the YTD amounts will be updated to reflect that deleted payrun.

 

If you reverse a payroll transaction the YTD amounts are reduced and a report is sent through STP to update the those amounts.

 

To check if the correct YTD amounts have been sent to the ATO, in the Payroll reporting centre>>Reports tab>>click on the last report sent and click on View report. 

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

vulcanogelato
Experienced User
15 Posts
Experienced User
Australia
Experienced User

15Posts

2Kudos

1Solutions

Re: payroll - Incorrect details sent to ATO

so basically I will have to wait until next weeks payrun to check if the ATO and my software figures match

Tracey_H
MYOB Moderator
11,409 Posts
MYOB Moderator
MYOB Moderator

11,409Posts

1,346Kudos

1,708Solutions

Accepted Solution Solved

Re: payroll - Incorrect details sent to ATO

Hi @vulcanogelato 

 

If the YTD amounts are correct in the software, check the last STP report sent. If the YTD amounts are not correct in the STP report you can send an update event to update those figures or wait until the next pay run when they will be automatically updated.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

vulcanogelato
Experienced User
15 Posts
Experienced User
Australia
Experienced User

15Posts

2Kudos

1Solutions

Re: payroll - Incorrect details sent to ATO

thank you it worked

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post