Bank Feed Issues

[profixp2020]

EDIT - redid all again and now balances

According to MYOB the bank feed issue has been resolved as of late 3/5/22.  As advised in a previous post I have "hidden" all the historic entries but now my "out of balance" figure (top of the bank feed screen) is out by thousands!  Anyone now how we reconcile??

[Tracey_H]

Hi @profixp2020 

Great to hear you resolve this, thanks for letting us know. 

Just to clarify on the Bank feeds window, the Closing balance is the balance brought into your file from your bank. The Calculated balance is the Last reconciled balance plus transactions ticked in the Reconcile accounts window. As such, it is possible to have an out of balance amount if the Closing balance is incorrect.

If you do have an out of balance in that window we recommend checking that the account balances in the Reconcile accounts window.

Please don't hesitate to post again if you need help in the future.