Changes to Billing support

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Former Staff
Former Staff




Changes to Billing support

Hello all, 


We've heard your feedback and we're investing heavily in our digital support so you can get the answers you need faster and more conveniently.


We're committed to improving your MYOB experience and have made some changes to how you access support for Billing and Account Management.


From 22 May 2023, you'll be able to make changes to your Billing and Account Management, without the need to call MYOB.


What does this mean?


No more waiting on the phone. Now you can get support for Billing and Account Management in these ways: ·

  • Self-serve via MyAccount
  • Update your payment details
  • View and pay your MYOB Bills
  • Edit your account and contact details
  • Manage your products (MYOB Business and Essentials) · Create a support case, log in at and click Contact Support.


My Account is available for all customers across Australia and New Zealand. 


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