IN TRAY PROBLEMS

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Mummsy
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IN TRAY PROBLEMS

I have been having problems recently being unable to create a bill from the in tray. When I try to create a new bill, the invoice disappears from the in tray, but a bill is not created. I thought that I'd read somewhere that this issue was fixed in December.

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Melisa_D
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Re: IN TRAY PROBLEMS

Hi @Mummsy

 

Thank you for your post. Can I please confirm if the bill appears later in the In Tray window after 30 minutes -  1 hour ?

 

Additionally, can you please clear your AccountRight Cache and try again. 

Cheers,
Melisa

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Mummsy
Experienced Cover User
32 Posts
Experienced Cover User
Australia
Experienced Cover User

32Posts

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Re: IN TRAY PROBLEMS

Thanks. I cleared the cache and that worked.

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