In Tray not displaying all documents v2020.1

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GavinH1
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In Tray not displaying all documents v2020.1

When the In Tray has over 20 documents it doesn't display them all until I enter a purchase from the "Create New Bill" button and then return to the In Tray. All the documents are then displayed. If I am looking for a certain document I can't access it. Refreshing the page does not help.

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Steven_M
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Re: In Tray not displaying all documents v2020.1

Hi @GavinH1 

 

Just testing the In Tray within my AccountRight 2020.1 online file, I was able to see all 25 documents that uploaded:

 

Attachment.PNG

 

This is via direct access through the Purchase>>In Tray option without having to navigate to another window first.


If you are experiencing a different situation my recommendation would be to look at maximising the window to ensure that full In Tray window.

Kind regards,
Steven

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