Unable to record invoice due to lock date

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simone5565
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Unable to record invoice due to lock date

I keep getting an error when I try to process an invoice. It says may not record before the lock date

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Steven_M
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Re: Unable to record invoice due to lock date

Hi @simone5565 

 

Within the Business Name Menu (top right)>>Business details, you can set a lock period date. This is the date that you can't enter any earlier transactions from. You might use this to lock previous reporting periods that have been filed for GST purposes or from a previous financial year.


In your case, you mentioned that you are encountering a message when recording your invoices that the date of the transaction is before that lock period date. I would be reviewing that lock period date and potentially unlocking that period to record that date (would recommend speaking to the person that locked that period - potentially your accounting advisor). Alternatively, look at recording the invoice with a date that is after that lock period date.

 

Help Article: Locking transactions has more information on that lock period option.

Kind regards,
Steven

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