Slow in importing receivable invoices

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Highlighted
Experienced Cover User
15 Posts
Experienced Cover User
Australia
Experienced Cover User

15Posts

1Kudos

0Solutions

Slow in importing receivable invoices

Dear Sir

 

I want to know whether it is normal to take 30 to 45 minutes to import 216 records of receivable invoices to my MYOB file.  I am using Accounting Right and the file is stored in cloud.

 

My internet upload speed is 0.79 Mbps and download speed is 13.93 Mbps.  I have tried to import in another location with upload speed of 27.64 Mbps and download speed of 55.52 Mbps but there is not much difference.

 

I have disabled my antivirus software already and it still takes a long time to import the data.

 

I am using Windows 7.

 

Will the size of my MYOB data affect the import time?

1 REPLY 1
Highlighted
Former Staff
1,144 Posts
Former Staff
Former Staff

1,144Posts

133Kudos

122Solutions

Re: Slow in importing receivable invoices

Hi @Mary008,

 

Thank you of the post!

 

I am sorry for the inconvenience. Are you able to confirm when you perform the same task with clearwater file what happens? I am linking to one of our help articles on Speed and performance tips which did improve performance for few clients.I would also suggest to take a look at Recommended system requirements which can make a difference in performance.

 

Thank you.

Cheers,
Gayathri

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post