Slow in importing receivable invoices

Experienced Cover User Mary008
15 Posts
Experienced Cover User
Australia
Experienced Cover User

15Posts

1Kudos

0Solutions

Slow in importing receivable invoices

Dear Sir

 

I want to know whether it is normal to take 30 to 45 minutes to import 216 records of receivable invoices to my MYOB file.  I am using Accounting Right and the file is stored in cloud.

 

My internet upload speed is 0.79 Mbps and download speed is 13.93 Mbps.  I have tried to import in another location with upload speed of 27.64 Mbps and download speed of 55.52 Mbps but there is not much difference.

 

I have disabled my antivirus software already and it still takes a long time to import the data.

 

I am using Windows 7.

 

Will the size of my MYOB data affect the import time?

1 REPLY 1
Former Staff Gayathri
1,144 Posts
Former Staff
Former Staff

1,144Posts

132Kudos

121Solutions

Re: Slow in importing receivable invoices

Hi @Mary008,

 

Thank you of the post!

 

I am sorry for the inconvenience. Are you able to confirm when you perform the same task with clearwater file what happens? I am linking to one of our help articles on Speed and performance tips which did improve performance for few clients.I would also suggest to take a look at Recommended system requirements which can make a difference in performance.

 

Thank you.

Cheers,
Gayathri

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