Slow in importing receivable invoices

Experienced Cover User Mary008
15 Posts
Experienced Cover User
Experienced Cover User




Slow in importing receivable invoices

Dear Sir


I want to know whether it is normal to take 30 to 45 minutes to import 216 records of receivable invoices to my MYOB file.  I am using Accounting Right and the file is stored in cloud.


My internet upload speed is 0.79 Mbps and download speed is 13.93 Mbps.  I have tried to import in another location with upload speed of 27.64 Mbps and download speed of 55.52 Mbps but there is not much difference.


I have disabled my antivirus software already and it still takes a long time to import the data.


I am using Windows 7.


Will the size of my MYOB data affect the import time?

Former Staff Gayathri
1,144 Posts
Former Staff
Former Staff




Re: Slow in importing receivable invoices

Hi @Mary008,


Thank you of the post!


I am sorry for the inconvenience. Are you able to confirm when you perform the same task with clearwater file what happens? I am linking to one of our help articles on Speed and performance tips which did improve performance for few clients.I would also suggest to take a look at Recommended system requirements which can make a difference in performance.


Thank you.


MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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