Telephone Support

[ChristineMM]

I have just read that phone support from MYOB will no longer be available.  I spent 3 hours on the phone today with your staff fixing a problem.  If the phone support does not exist how do we log a call for help?  If we use your MYOB partners is this an additional fee?  Please advise at your earliest.  

[Earl_HD]

Hi @ChristineMM 

Thank you so much for your post and Welcome to the Community Forum! 

The billing team is not offering phone support as they prefer to communicate thru chat. But we still have phone support available incase you'll be having issues with your software. Contact Us  

You're very welcome to post anything here in the Community Forum and we'll be happy to assist. 
Regards,
Earl