myob support is useless

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benny
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myob support is useless

myob support is useless

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Komal_S
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Re: myob support is useless

Hi @benny 

 

I'm sorry that you had that experience. If your issue is still unresolved, can you please give us a brief description and we would be more than happy to assist via this channel.

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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benny
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someone there?

pick up the phone please

IMG_20200722_100331.jpg
benny
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Re: myob support is useless

client accounting - client file import

Komal_S
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Re: myob support is useless

Hi @benny 


I'm sorry that the wait times have been long this week. We have noticed from your account that you were able to get in touch with our phone support team who have answered your query.


If you have any further questions, please let us know. 

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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benny
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Re: myob support is useless

im still waiting for a backup file to be emailed to me.,

can you help?

thanks

 

Komal_S
MYOB Moderator
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MYOB Moderator
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Re: myob support is useless

Hi @benny 

 

We have just checked with the agent that you spoke to and from what we have gathered, there was no backup file to be sent. However, if you have a different case, or have further details on it, please send them through by a Private Message so we can investigate.

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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