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MYOB PDF Manager documents don't appear

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blair_focus
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blair_focus

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MYOB PDF Manager documents don't appear

A client site uses MYOB PDF Manager and when trying to print a document to the MYOB PDF Manager printer the document does not appear. This occurs when the user prints a Cashflow statement from Banklink, works fine if the user prints a GST statement. 

Is there any setting the user needs to change to allow these PDFs to appear, is this a page setting in the source application such as in this case Banklink? The user affected did mention it could be something to do with margins in the Cashflow statement in Banklink.

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