STP not balanced
I have another post going as ETP is not showing on STP - I'm waiting for a response to correct this. Once this is fixed, it looks like I'm still going to be out. Everything matches between STP verification report and payroll summary except for total salary and wages. Where do I look to find the difference/error?24Views0likes1CommentEOFY Numbers are not matching with Payroll Records
Hi there, As I'm trying to perform year end processing for payroll, however, I find a significant gap in all the numbers between our payroll records and EOFY session on MYOB. Could you please assist as I will need to do the first payment for new FY next week? Much appreciated, Patricia Trinh141Views0likes0CommentsEOFY STP Reporting - Adding Section 57A RFBA for Charity
Looking forward to some assistance with submitting the Section 57A RFBA amounts for the annual pay. This is for a non-profit with 74 employees, of which 25 received RFBA which are salary sacrifice deductions that do not report automatically (until Phase 2 of STP). 1) RFBA is enabled. 2) The finalization/notification of pays to ATO for all staff is revoked. 3) The Section 57A RFBA amounts for the 25 employees is inserted (whole dollars only) and the box to the left of their names is ticked. 4) Attempt to <Finalize and report to ATO> and authorise the submission for these 25 employees. Error message: "Something went wrong. Please try again or refresh the browser." 5) Refresh browser and repeat. Same result. This is now a circular loop that I am stuck in. Welcome any assistance.290Views0likes1CommentPraise for Sean
Trying to get the payroll to balance to the payroll verification report and coming up against a number of challenges. It certainly highlighted some gaps in my understanding of what can go wrong. I finally got on to the right person who told me the difference was caused by some inactive employees. I reinstated those and ran a final paycheque and it fixed the issue. I note that none of these steps were found in the help files. I cant thank Sean enough. Seriously great work. Kevin V Russell248Views1like1CommentPayroll - Urgent
Hi all I am wokring off Accounting Right Premier. I cant process any pays after 30 June 2022. The tax tables have been updated, but when i try to record it keeps on recording $0 pays and will not process. Any help would be great. I also pay using Accounting Right Plus, and this file seems to be able to process new pays. So not sure what is going on. Thanks1.2KViews1like59CommentsUnable to reconcile STP
Hi MYOB I am stuck - 1 client cannot reconcile STP Reporting with ATO figures. I have tried everything - all the tricks that have fixed things and nothing works. Yes this client started late in the year - no problem except for terminated before this date - these fixed - untick termination date run $0 payroll - voila fixed. 9 employees - half these figures match - have ticked and finalised 5 remaining refuse to budge no matter what I do. When problem 1st noticed - difference between last payroll run report accepted by ATO and final figures - no logical reason. So ran a zero payrun for staff member (single to test if fixed) - no change. Then ran payroll for 29/6/20 for single staff member which was difference between ATO figure (which was correct) and finalisation figure in STP Payroll reporting - this fixed it for this staff member. Great - then ran it for other staff members same method - didn't fix/change/alter anthing in Payroll centre. Did it individually - adjustment, then $0 - nothing worked. STP Payroll centre now stuck with 5 staff I cannot reconcile. This is MYOB problem I suspect not ATO. Urgent assistance please? The DocSolved1.7KViews0likes8CommentsPayment summaries
How do I create a payment summary for a limited date range? I started using STP from 13.5.19. My understanding is that I must issue a payment summary for the period 17.7.18 to 12.5.19 In summary: I will have to provide a PAYG summary for wages paid (from 1.7.18 – STP start date). Through STP, I have to provide a finalisation indicator to the ATO. The ATO will then upload the wage figure for each employee through the “myGov” website. The tax agent will then be able to access the wage income (post STP start date) as well as the wage income (pre STP start date).Solved1.9KViews0likes3CommentsNew Zealand Payroll - End of Payroll Year - FAQs
Hi everyone, With the end of the financial year here, it’s time to make sure your copy of MYOB Payroll is up-to-date and that your end of year goes smoothly. Here are the answers to some frequently asked questions about MYOB Payroll. Please note: that this information relates to the program MYOB (Desktop) Payroll, used for calculating Payroll in New Zealand. The MYOB Payroll installation has become unresponsive. What do I do? The MYOB Payroll install process is a two-step process. First it extracts the installer, then brings up the install shield Wizard. This can take a while to complete. Aprogress bar will appear and stop at 100%. It may remain on the screen for up to 5 minutes. After the progress bar disappears, it will appear your computer is doing nothing, but it is infact generating the installation. This can sometimes take 10+ minutes, andyou'll see nothing new on the screen during this process. Despite appearances, the installation is continuing in the background. You can find more detail on thishere. How do I make sure that I’ve got the latest version of MYOB Payroll installed? With MYOB Payroll open, you can check the version number by holding down CTRL and pressing R. The current version is 2018.1.995. Why am I getting this message? This message means that you are trying to process a pay after 1/4/2018 andhaven't updated to Payroll 2018.1 If youdon't install the 2018.1 update, you risk having PAYE calculate incorrectly. If you have a current business support subscription you can download MYOB Payroll from yourmy.MYOB account. You can find out more about thishere. After installing the update, I am encountering a C0000094 error. What should I do? This particular message is caused by missing or corrupt fonts on the computer. Our Help Article: Reports or pay slips not printing correctly/C0000094 errorwould be able to assist with that message. What reports should I run and what processes should I follow at the end of the financial year? The following Help article has more information on all yourEnd of financial year tasks. Should you have any further queries regarding this information, please feel free to post on this forum. We're always happy to assist.3.8KViews1like0CommentsPayroll Activity Summary vs Payroll Register Summary report
Hi Everyone As it is the end of the payroll year we thought we do an overview of two key payroll reports that are great to use at the end of the payroll year. These can be used to ensure that you have the correct values ahead of preparing your payment summaries. If you go to Reports>>Payroll>>Employees you have two reports; Activity Summary and Register Summary. Both reports do appear identical but are drawing their information from two different locations. The Payroll Activity Summary report is looking at the actual Payroll transactions recorded in payroll, whereas the Payroll Register Summary report looks at the employee’s card – in particular, the Payroll History section of the Payroll Details tab. Ideally, both of these particular reports will match as the payroll transactions recorded will match up with the employee’s card. What if the Payroll Activity Summary and Register Summary reports don’t match? If these particular reports don’t match it is likely that the card history has been updated manually. To get them to match do follow the below instructions: Run the Activity Summary and Register summary on a per month basis, to narrow down the month(s) that the reports don’t match Once the month(s) have been determined where it doesn't balance, check the payroll transactions in those months to ensure that they have been recorded correctly When that has been checked navigate to the pay history section of the employee's card -Card File>>Cards Lists>>Employees>Select the relevant employee's card>>Payroll Details tab>>>Pay History (left-hand side) Select to Show pay historyfor that particular and overtype that value to be same as the payroll transaction recorded Rerun the relevant reports to ensure that they do match. Once you Activity Summary and Register Summary reports do match, you are in a great position to prepare your payment summaries.11KViews2likes0Comments