Recent Posts & Replies
User can edit supplier payment details even though their role excludes that.
A client rang me to check whether they were doing something wrong. We tested various settings on my own log in, and seem to have the same issue. The user has access to Cards, and under the Cards sub-option, the Supplier Payment details is excluded, and Supplier cards is marked as read-only. Yet the user can edit supplier payment details. The user also has Sales, Purchases and Inventory roles. Is there something else that should be done (within the user roles that is?)
Split payroll - ABA File & Bank Feed
Hi there - recently we processed wages as per usual, prepared the aba file but then discovered the total amount payable exceeded the banking daily limit. I then adjusted the aba file to: create 2 files first file contained all staff pay except one employee second file contained one employee and was processed the following day Now I am trying to match transactions in my bank feed I am having trouble as they are obviously grouped into one transaction in the bank feed. Any advice? Thanks in advance!
Can't change transaction date to a different month
If I open a transaction window and click in the date field there are 'Previous month' and 'Next month' buttons. These used to work as advertised but now if I click either of these buttons the date window closes and the date remains the same. I can change the date to a different day within the current month by clicking on it, but I can't change months. Also, if the last few days of the previous month appear at the top of the date window, I can't select one of these either. The cursor changes to a circle with a slash through it to let me know it's not allowed. I can, however, type a date in a month other than the current month and it is accepted. This is now the only way to change the month of a transaction. I'm sure this behaviour is new and the date window used to function as you would expect.
Tab key function no longer working in date area of invoice.
Hi since the recent 2025.2.1.9 update I can no longer use my left hand keyboard Tab Key function button when entering a date on either an invoice or a quote. You now have to manually type your date in then move the Mouse cursor to enter in further information. When you have multiple entries this is extremely time consuming!! Can I please have a MYOB representative attend to this please. Thank you.
Bank Feed FAQs
Hi everyone, Bank feeds is a great feature offered in your subscription where you connect a bank account or credit card to MYOB Business. Once connected, the transactions from the account are fed straight into MYOB Business – instead of having to enter them manually. This saves time and helps to ensure your business books match your bank accounts. Find the list of supported banks here, including the frequency that they are updated to your file. I'm missing a transaction from my bank feed. Jump on over to this page here for some tips on how to check your feed is active and your filters are correct. Alternatively, the bank feed for the day might be delayed. You can check for notifications from MYOB about any known delays here ****If you are using bank feeds, make sure to tick the notification bell on this linked board above so that you are notified when we update about any delays. Why are my bank feeds duplicated? The most common cause of duplicated bank feeds is when a qif file has been imported alongside bank feeds. If you have bank feeds active, please do not import transactions yourself to avoid duplication Why are my bank feeds delayed? Delays can occur for a number of reasons, although the aim is to have all transactions showing in our customers files at the beginning of the day, each institution has a different time of day and even days of the week that they provide the transaction data to MYOB. The most common scenario for delays is that MYOB has not received the file from the banking institution **When this happens, MYOB will work with the institution to get the data as soon as possible and get the feeds sent to our customers files. This (in most cases) will happen on the same day If you need help with your bank feeds or banking workflows, you can ask a question to the community in the below locations: For MYOB Business (Browser) > here For MYOB AccountRight (Desktop) > here If you need to get support from MYOB: Head to myaccount.myob.com and submit a support case
Increase font size within MYOB display screen
Hi Can you please add the option for MYOB to increase the font size. I have changed my Windows system to increase the font size. Everything else has increased font size, but MYOB does not change. I've purchased super sized screens, but that doesn't increase the font size in MYOB. My team make mistakes, and I see everyone leaning forward and squintting at the screens trying to read the font. The font size in MYOB seems to be around 6-8pt which is very small. This should be something that MYOB fixes based on accessability issues. MYOB should not be only available to people with 20/20 vision.
