Team App not working again
None of my employees have been able to get into the Teams App, they have tried to uninstall and reinstall but a message comes up saying 'A problem occurred attempting to load MYOB Team. Please try again later' Also when they have to change passwords on a phone and get a verification code and get back to the screen it becomes a bit challenging and frustrating. They seem to have problems with it not working at least monthly, it doesn't make happy teams that is for sure. What is wrong with it and when is it going to get fixed? Raelene
Payroll tax code for a higher education loan program
Hi MYOB support team, We have a new employee who has a higher education loan program. I try to select the tax code with "HELP" but there is not in the tax table description list. How can select the correct one for it. I see there are some with " STSL" and not sure what these means. Could you please someone help me for solve this issue? Thank you very much. SherryPayroll tax code for a higher education loan program
Hi there, We have a new employee who has a higher education loan program. I try to select the tax code with "HELP" but there is not in the tax table description list. How can select the correct one for it. I see there are some with " STSL" and not sure what these means. Could you please someone help me for solve this issue? Thank you very much. Sherry
STP2 Verification Report
Hi , i hope someone can help me with this one. When i compare the STP2 Verification report to my accountright payroll summary report i have a difference. The difference is for an amount of $390.39 which i can identify as a Back Pay paid to 1 employee. This (Back Pay) is in the category for STP2 of Gross payments, why would it be missing off the STP2 Verification report. I have checked and the Payroll report send to STP on the day was accepted. This has me confused, does anyone have any ideas?
MYOB Team App
Hi, I am wondering if anyone can help me with the Myob team app for my employees. It does not work for some employees. One employee can log on and submit times but not see the times submitted on her phone. Any help would be great, as would recommendations for integrated apps if I can't get MYOB to work for timesheets. Thanks.
Employee start mid month
An employee is paid on a monthly basis, if he starts during the month, which of the following options are the correct way to pro-rata the salary: If employee started 13/05/2024, should he get paid 15working days x 7.6hrs = 114hrs, or 15 days/23 working days in month x 164.667hrs (total working hours monthly) = 107.39 hrsAdvanced Demo Q2 upgrade reschedule - 10 May
Hi All, We have resolved the issues related to the failure of some sites in the Demo Q2 plan, we are now ready to upgrade the sites that failed in the original window (10 April) I understand that the rescheduling may have come at short notice, and I appreciate your patience. We are aware that many of you are keenly anticipating the new release, and we have arranged for the earliest available window to carry out the upgrade. If the proposed window does not suit your schedule, you have the option to opt-out of the upgrade. This can be done through the Partner self-service portal. Deployment plan: 2024DEMORESCHMAY Date: 10 May 10pm NZT Version: 2023.115.301.7250 Thank you Angela Maxwell Associate Product Manager
